Automated Inspector Scheduling Reduces TÜV SÜD Planning Team by 33%
Inspector Dispatch Across Multiple China Hubs Was Breaking Down in Fragmented Excel Sheets
TÜV SÜD manages sophisticated scheduling for assigning inspector teams to factory pre-shipment inspections across multiple hubs in China. The organisation faced an inability to find viable scheduling solutions during peak seasons while managing complex business rules and travel logistics through manual Excel-based processes.
Centralised Scheduling Platform Automates Dispatch Considering All Constraints and Demand Peaks
Blindspot implemented centralised software connected to company data sources to automate and optimise inspector dispatch scheduling. The system accounts for complex constraints and demand variations, replacing fragmented spreadsheets with a unified planning platform.
Scheduling Team Reduced by a Third and Peak Season Handled Without Bottlenecks
The scheduling team was reduced from six to four personnel. The system can rapidly re-dispatch assignments when bookings change last-minute, including during peak season. Dispatch quality improved through automated optimisation, and the transition from Excel to unified software eliminated planning conflicts.
More Case Studies
Hyundai Saves $540K Annually with Optimized Production Scheduling
Smart scheduling algorithms eliminated paint shop inefficiencies and welding bottlenecks across a 1,400-vehicles-per-day production line, delivering $540,000 in annual savings with a 3-month ROI.
AI Production Planning Enables $1.9M Annual Revenue Growth at Bednar FMT
After transitioning to line-based manufacturing, Bednar FMT replaced hours of manual planning with a system that evaluates millions of scenarios in seconds — enabling one planner to do the work of three and unlocking $1.9M in additional annual demand.
Machine Learning Models Reduce Customer Churn at Socialbakers
Blindspot built multiple ML models to predict which customers were most likely to churn next month, enabling Socialbakers to proactively intervene with targeted retention strategies and measurably improve their retention rate.
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